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Terms and Conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Love Print’s relationship with you in relation to this website.

The term ‘Love Prints’ or ‘us’ or ‘we’, refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Love Print’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

The information contained in this website is for general information purposes only. The information is provided by Love Prints and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Love Prints. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Love Prints takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Privacy Policy

This privacy policy sets out how Love Prints uses and protects any information that you give Love Prints when you use this website.

Love Prints is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Love Prints may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2009.

What we collect

We may collect the following information:

  • Your first and last name

  • Your home or other physical address, including street name and name of a city or town

  • Your email address

  • Your telephone number

WE WILL NOT PASS ANY INFORMATION ON TO A THIRD PARTY.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Copyright

The contents of this website are copyrighted materials of Love Prints. Reproduction, distribution or other use of the website or materials within are subject to international copyright laws. This website is provided to you for your personal, non commercial use. You are not granted any express or implied rights under any patents, copyrights, trademarks or trade secrets.

Images

Each Love Print that we create is different so our images are there as an example only. Whilst every attempt has been made to show our images clearly and reproduce accurate colours, this does depend on the computer monitor they are viewed on so we can not guarantee that what you see is an exact match to our Love Prints.

Some of our photographs have been enlarged to show detail.

Returns / Damages / Cancellations

All our Love Prints charms are made to order so returns can only be made if a charm is damaged or faulty on receipt. Any damages / faults must be reported within 7 days. If we are not informed within 7 days, we shall have no liability for the damaged / faulty goods. This does not affect your statutory rights.

If you change your mind after processing the order, you have three working days to inform us. Due to the fact the charms are made to order, any cancellations after this time will not be possible, as we will have already started making your charm.

If you would like to change any of the details after placing the order, contact us as soon as possible and if we haven’t got to that stage of the process, we will make every effort to amend your order.

Delivery

On receipt of your website order, a casting kit will be despatched within two days by Royal Mail First Class Post. The kit will enable you to take two prints and we will choose the best print to use to make your jewellery. However, in the unlikely event that these prints are not good enough to create a good quality Love Print, we shall inform you and send out another kit.

If you have ordered your Love Print at a play centre or party, there is usually an option to have your Love Print delivered back to that venue for you to collect. Otherwise all orders will be sent by Royal Mail Special Delivery, as the service includes adequate insurance for jewellery items (currently charged at £5.00 p&p).

The estimated delivery date will be explained in the order process but Love Prints do not have any liability for a failure beyond its control to deliver by the estimated date of delivery.

Caring for your Love Print

Our Love Print charms are solid silver (also known as pure silver or fine silver) and all our attachments (necklaces, bracelets, key rings, earring backs, rings, cufflink backs etc) are sterling silver. The clasp on the rubber necklace is sterling silver. All the fittings we use are also sterling silver.

Sterling silver contains other metals and alloys and is 92.5% pure (hence the 925 hallmark). Solid silver is 99.9% pure and because of its purity is slightly softer than sterling silver. Both solid and sterling silver are relatively soft metals and will wear with age. This is true of all silver jewellery but especially if worn on a charm bracelet or key ring, for example, where they are in constant contact with other metals. This wear and tear is considered normal and Love Prints cannot be held responsible for marking caused by everyday wear and tear.

We recommend that all Love Print jewellery is removed before going to bed, performing work, engaging in sport, entering a swimming pool, steam room or sauna etc as these can subject the jewellery to undue wear and tear.

All silver tarnishes naturally but there some causes which can accelerate the process including sweat, chlorine, salt water, make up, creams, perfumes, medicine that is excreted through the skin and cleaning agents. Oxidation can fade over time, the rate at which can vary, but is affected by all of the above. Again this is considered normal wear and tear.

Love Prints recommends that all fixings are checked on a regular basis as Love Prints cannot be held responsible to any loss due to fixings that have become worn.

Love Prints also recommends you avoid any professional or mechanical polishing as this can wear away the fingerprint impression. Our Love Prints are polished by hand.

All our Love Print charms are sent with care instructions explaining how to look after your silver.

 

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